Terms of Service

Please read these Terms of Service carefully before using our website.

1. Introduction

By accessing or using Mercier’s website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited activities include, but are not limited to, hacking, uploading harmful content, or distributing spam.

3. Products and Orders

All orders are subject to product availability. We reserve the right to refuse or cancel any order at our discretion. Prices are correct at the time of publishing, but may be subject to change without notice.

4. Shipping and Delivery

Shipping times and costs are outlined on our Shipping page. While we aim to deliver within the estimated timeframe, delays may occur due to factors outside our control. Mercier is not responsible for delays caused by customs, couriers, or incorrect address details.

5. Returns and Refunds

Our Returns Policy governs all returns and refunds. Please review our Returns & Refunds page for detailed information. Refunds will be issued in accordance with UK consumer law and our policies.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Mercier or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Limitation of Liability

Mercier will not be liable for any damages arising from the use or inability to use the website, including indirect, incidental, or consequential damages. This limitation applies to all claims, whether in contract, tort, or otherwise.

8. Changes to Terms

We reserve the right to update or revise these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any modifications.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

For questions about these Terms of Service, please contact us at: info@mercier.co.uk.